Documentation

Last updated: Oct 3, 2026

Reseller Documentation

Welcome to QwikGrow — your complete panel for building and managing your own social media growth business.

QwikGrow allows you to sell social media services to your own customers while managing your services, pricing, profit margins, orders, wallet balance, customers, payments, API connections, branding, and storefront from one place.

You don't need to build your own SMM platform from scratch. QwikGrow provides the infrastructure; you focus on your brand and customers.

1. How QwikGrow Reselling Works

The basic process is simple:

Create your reseller account → Choose a plan → Set up your storefront → Configure your domain → Add services → Set your prices → Fund your wallet → Start accepting customers and orders.

Your customers interact with your storefront, while you manage everything from your QwikGrow reseller dashboard.

Your basic reseller flow

Create your QwikGrow reseller account.
Activate a reseller plan.
Log in to your reseller dashboard.
Configure your business information.
Set up your storefront.
Connect your free QwikGrow subdomain or custom domain.
Configure DNS if you are using your own domain.
Configure payment methods.
Review your available services.
Set your customer prices.
Fund your reseller wallet.
Test your storefront.
Share your storefront with your customers.
Monitor orders, payments and profits from your dashboard.

2. Create Your Reseller Account

Visit the QwikGrow registration page and create your account.

Enter your:

Name
Email address
Password
Required account information

After registration.

Then log in to your QwikGrow dashboard.

Important

Use an email address that you can access regularly. Your account may receive important notifications relating to orders, payments, security and account activity.

3. Activate Your Reseller Plan

After creating your account, select the reseller plan that suits your business.

Your reseller plan determines the features and limits available to your account.

Depending on your plan, available features may include:

Customer management
Client storefront
Service management
Custom pricing
Wallet management
Payment gateway configuration
API access
Custom domain
Branding options
Order management
Reporting and statistics
Additional reseller features

Complete the required payment or activation process.

Once your reseller plan is active, access your reseller dashboard.

4. Your Reseller Dashboard

The reseller dashboard is your central control panel.

From the dashboard, you can manage your business and monitor activity.

Common sections include:

Dashboard

View important account information such as:

Wallet balance
Orders
Customers
Revenue
Recent activity
Service statistics

Orders

View and manage customer orders.

You can monitor:

Order ID
Customer
Service
Quantity
Order status
Order amount
Date

Services

Manage the services available to your customers.

You can review service names, descriptions, pricing and other available information.

Customers

Manage your customers and view their account activity.

Wallet

View your reseller balance, deposits and wallet transactions.

Payments

Configure and manage payment methods for your customers, where supported by your plan.

Storefront

Customize and manage the customer-facing website where your customers place orders.

Settings

Manage your business information, account settings, branding and other configuration options.

5. Set Up Your Reseller Business Information

Before launching your storefront, complete your business information.

Depending on the available fields, configure:

Business name
Logo
Contact email
Support information
Business description
Currency
Time zone
Other required business settings

Use consistent information across your storefront, payment pages and customer support channels.

6. Set Up Your Storefront

Your storefront is the website your customers will use.

Customers should not need to access your reseller dashboard to purchase services.

Your storefront can provide customers with access to:

Registration
Login
Services
Order placement
Wallet/payment options
Order history
Support
Account management

Before sharing your storefront publicly, test it as a customer.

7. Using Your Free QwikGrow Subdomain

Depending on your reseller plan, QwikGrow may provide a hosted storefront address such as:

yourbrand.qwikgrow.com

For example:

mybusiness.qwikgrow.com

This is the easiest way to launch because you don't need to purchase or configure a separate domain.

Steps

Log in to your reseller dashboard.
Open your storefront/domain settings.
Enter your preferred subdomain.
Save the configuration.
Wait for the system to provision the storefront.
Open the address in a new browser tab.
Confirm that your storefront loads correctly.

Important

Choose a short, professional and memorable subdomain.

For example:

growthhub.qwikgrow.com

is easier to remember than:

best-super-social-media-services-2026.qwikgrow.com

8. Using Your Own Custom Domain

You can use your own domain instead of a QwikGrow subdomain if your reseller plan supports custom domains.

For example:

www.yourbrand.com

panel.yourbrand.com

Your domain must first be registered with a domain registrar.

You can use your preferred domain registrar or with SkyHost

9. DNS Configuration for Your Custom Domain

This is one of the most important steps when connecting your own domain.

Your domain's DNS records tell the internet where your reseller storefront is hosted.

Before You Start

Make sure you have:

Your domain name
Access to your domain's DNS management panel
The QwikGrow destination/target provided in your reseller dashboard

Always use the exact destination displayed in your QwikGrow domain configuration page.

Do not guess the destination IP address or hostname.

10. DNS Configuration — Recommended Method

Only the QwikGrow subscription paid plan such as (Pro, Business and Enterprise) support a CNAME target for your custom domain, (~~free plan~~ DOESN'T) supported configure your DNS as follows.

Example

Suppose your domain is:

example.com

and you want your storefront at:

panel.example.com

Create a DNS record similar to:

Type Name/Host Target

CNAME

panel

QwikGrow-provided target

The exact target must be copied from your QwikGrow dashboard.

Example format

Type: CNAME

Name: panel

Target: your-qwikgrow-target

TTL: Auto

Then save the record.

11. Connecting the Root Domain

If you want to use:

example.com

instead of:

panel.example.com

the DNS configuration may be different because the root/apex domain cannot always be configured using a normal CNAME record.

Depending on your DNS provider, you may need to use:

A record
ALIAS
ANAME
CNAME flattening

Use the method supported by your DNS provider and the instructions displayed in your QwikGrow dashboard.

Important

Do not create random A records unless we specifically provides an IP address for your domain.

If we provides a CNAME target, use that target exactly.

12. Cloudflare DNS Configuration

Cloudflare is commonly used to manage DNS.

If your domain uses Cloudflare:

Log in to Cloudflare.
Select your domain.
Open DNS.
Select Records.
Click Add record.
Select CNAME.
Enter the hostname provided by QwikGrow.
Enter the exact QwikGrow target.
Save the record.

Proxy setting

If QwikGrow instructs you to use DNS-only mode, set the Cloudflare proxy to:

DNS only

If QwikGrow specifically supports Cloudflare proxying, follow the configuration provided by QwikGrow.

When in doubt, use the DNS mode specified in your QwikGrow domain setup instructions.

13. Example Cloudflare Setup

Suppose you want:

panel.example.com

and QwikGrow provides:

store.qwikgrow.com

Your Cloudflare record would look like:

Setting Value

Type

CNAME

Name

panel

Target

store.qwikgrow.com

Proxy

Follow QwikGrow instructions

TTL

Auto

Save the record.

Then return to QwikGrow and enter:

panel.example.com

as your custom domain.

14. DNS Propagation

After changing DNS records, the changes may not become visible everywhere immediately.

DNS propagation can take some time.

You may see:

The old website temporarily
A DNS error
A default server page
Your new storefront
SSL/security warnings while the certificate is being provisioned

This does not necessarily mean your configuration is incorrect.

Wait for DNS to update and then test again.

15. Verify Your Custom Domain

After configuring DNS:

Return to QwikGrow.
Open your custom domain settings.
Enter your domain.
Save or verify the domain.
Wait for the system to complete the configuration.
Open your domain in a private/incognito browser window.
Confirm that your storefront loads.

Test both

If you configured:

panel.example.com

test:

https://panel.example.com

Do not assume the root domain will automatically work.

16. SSL / HTTPS

Your storefront should use HTTPS.

HTTPS protects the connection between your customers and your storefront.

After connecting your domain, QwikGrow may automatically provision an SSL certificate depending on the domain configuration and hosting setup.

If HTTPS is not working immediately:

Confirm your DNS records.
Confirm the domain is pointing to the correct QwikGrow destination.
Wait for DNS propagation.
Check the domain status in your QwikGrow dashboard.
Contact support if the issue continues.

Do not repeatedly change DNS records while SSL provisioning is in progress.

17. Configure Your Storefront Branding

Make your storefront look like your own business.

Depending on your plan, you may be able to configure:

Logo
Business name
Favicon
Brand colors
Homepage content
Contact information
Footer information
Support details
SEO
Add/create as many pages as you want — No code required.

Recommended branding

Keep your branding consistent across:

Website
Social media
Email
Payment pages
Customer support
Marketing materials

18. Configure Your Services

Services are the products your customers purchase from your storefront child panel.

Review the available service catalog before launching.

For each service, check:

Service name
Description
Category
Minimum quantity
Maximum quantity
Provider cost
Customer selling price
Service status
Delivery information

Only publish services that you understand and intend to offer to customers.

19. Set Your Customer Prices

One of the main benefits of reseller mode is the ability to establish your own customer pricing.

Your provider cost and your customer selling price are different.

Example

If a service costs your reseller account:

$1.00

and you sell it to your customer for:

$5.50

your gross margin before other costs is:

$4.50

You control your customer-facing price according to your business model and applicable rules.

Important

Always check the current provider cost before setting prices.

Provider costs can change.

20. Organize Your Service Catalog

A large service catalog can become confusing for customers.

Organize services into logical categories such as:

Instagram
TikTok
Facebook
YouTube
X
Telegram
Website traffic
Engagement
Other supported platforms
WhatsApp Channel
Spotify

Use clear service names and descriptions.

Avoid misleading claims such as guaranteed virality, guaranteed monetization or guaranteed account growth unless such outcomes are genuinely supported.

21. Fund Your Reseller Wallet

Your reseller wallet is used to pay the underlying service cost when customer orders are fulfilled.

Before accepting orders, make sure your reseller wallet has sufficient balance.

Typical process

Open Wallet or Add Funds.
Select the available deposit method.
Enter the amount.
Complete the payment.
Confirm that your wallet balance has been updated.

Important

Your reseller wallet and your customer's wallet/order balance should be treated as separate financial balances.

Always verify the transaction history after funding your account.

22. Customer Payments

Your customers need a way to pay for their orders.

Depending on your plan and configuration, QwikGrow may allow you to configure supported payment gateways.

Configure your payment gateway from your reseller dashboard.

You may need:

Merchant/account credentials
API keys
Secret keys
Public keys
Webhook information

Security

Never publish private API keys or secret credentials.

Do not send secret keys to customers.

23. Test Your Payment Gateway

Before launching publicly:

Configure your payment gateway.
Open your storefront as a customer.
Create a test account.
Add a small test balance or place a test order.
Complete the payment.
Confirm that the payment is recorded.
Confirm that the customer's balance/order updates correctly.
Check your reseller dashboard.

Do not assume the payment gateway is working simply because the configuration was saved.

24. Customer Registration

Your customers can register through your storefront if customer registration is enabled.

A customer generally:

Opens your storefront.
Creates an account.
Logs in.
Adds funds.
Selects a service.
Places an order.
Tracks the order from their account.

You manage these customers from your reseller dashboard.

25. How Customer Orders Work

A typical order follows this process:

Customer selects service → enters required information → selects quantity → confirms order → payment/balance is processed → order is submitted → service provider processes order → status updates → customer monitors order.

Order statuses may include:

Pending
Processing
In progress
Completed
Partial
Cancelled
Failed

The exact statuses available may depend on the service provider and platform configuration.

26. Monitoring Orders

Check your order dashboard regularly.

Pay attention to:

Pending orders
Failed orders
Cancelled orders
Partial orders
Provider errors
Low wallet balance

If an order remains pending for an unusual amount of time, review the order details before taking action.

27. Understanding Your Profit

Your basic reseller margin can be understood as:

Customer selling price − underlying service cost = gross margin

Example:

Customer price: $10

Underlying cost: $3

Gross margin: $7

This does not necessarily represent your final business profit because you may have other costs such as:

Payment processing fees
Taxes
Advertising
Customer support
Refunds
Domain/hosting costs
Subscription fees
Currency conversion costs

28. Managing Customers

Use the customer section of your dashboard to monitor your customer base.

Depending on available features, you may be able to:

View customers
Search customers
View balances
Review orders
Manage accounts
Adjust account settings
Provide support

Always handle customer information responsibly and only collect information necessary to operate your service.

29. Customer Support

Create a clear support process before launching.

Your storefront should make it easy for customers to understand how to contact you.

Provide:

Support email
Contact page
Support hours if applicable
Order-related instructions
Refund policy
Terms of service
Privacy policy

If your platform provides a support ticket system, encourage customers to use it for order-specific issues.

30. Refunds and Order Issues

Before launching, publish a clear refund policy.

Explain:

When refunds are available
When refunds are not available
What happens to cancelled orders
What happens to partial orders
How customers can request assistance
How long support requests may take

Do not promise refunds or completion times that your service providers cannot reliably support.

31. API Configuration

If your reseller plan provides API access, your API allows external applications or systems to communicate with your QwikGrow account.

API access may be used for:

External storefronts
Automated order submission
Order status checking
Service synchronization
Other supported integrations

Keep your API credentials private.

Treat your API key like a password.

Do not publish it in:

Websites
Public repositories
Social media
Screenshots
Public documentation
Customer-facing pages

If you believe your API key has been exposed, regenerate or revoke it where supported.

32. Connecting an External Website

If you want to use your own website instead of the standard QwikGrow storefront, first confirm that your reseller plan and API support the integration you want.

Your external application may communicate with QwikGrow through the available API.

A typical integration can work like:

Your website → QwikGrow API → Service provider → Order status → Your website

The exact API endpoints, authentication method and parameters should always follow the current QwikGrow API documentation.

33. Domain Configuration Checklist

Before connecting a custom domain, confirm:

Domain is registered

You can access DNS management

QwikGrow custom-domain feature is enabled

Correct QwikGrow destination is available

DNS record has been created

DNS record contains the correct hostname

No conflicting DNS record exists

Domain has been added to QwikGrow

Domain verification has completed

SSL/HTTPS is active

Storefront loads correctly

34. Common DNS Problems

"My domain is not connecting"

Check:

DNS record type
Host/name
Target/value
Existing conflicting records
Domain spelling
DNS propagation

"I see a default hosting page"

This normally indicates that the domain is reaching a server but is not being routed to the correct storefront.

Check that:

The domain is correctly assigned inside QwikGrow.
DNS points to the correct QwikGrow destination.
There is no old hosting record overriding the new configuration.
The correct domain has been configured in your reseller dashboard.

"SSL is not working"

Check:

DNS is correct.
The domain is correctly assigned.
DNS propagation has completed.
The SSL certificate is being provisioned.

Do not change several DNS settings simultaneously because this can make troubleshooting more difficult.

"My subdomain works but the main domain does not"

This can happen because:

subdomain.example.com

and

example.com

are separate DNS names.

Check the DNS configuration for each one separately.

35. Launch Checklist

Before announcing your reseller business publicly, complete this checklist.

Account

Reseller account created

Reseller plan activated

Business information completed

Profile configured

Storefront

Logo uploaded

Branding configured

Storefront tested

Terms page published

Refund policy published

Contact/support page published

Domain

QwikGrow subdomain or custom domain configured

DNS configured

Domain verified

HTTPS working

Storefront accessible

Services

Services reviewed

Categories organized

Customer prices configured

Service descriptions reviewed

Unwanted services disabled

Payments

Customer payment method configured

Payment tested

Wallet funding tested

Transaction history checked

Orders

Test customer created

Test order placed

Order status checked

Order completion tested

Support

Support email configured

Contact method available

Refund policy published

Customer support process established

36. Recommended First-Day Setup

If you are new to QwikGrow, don't try to configure everything at once.

Follow this order:

Step 1

Create your reseller account.

Step 2

Activate your reseller plan.

Step 3

Complete your business information.

Step 4

Configure your storefront.

Step 5

Add your logo and branding.

Step 6

Choose your QwikGrow subdomain or connect your custom domain.

Step 7

Configure DNS if using a custom domain.

Step 8

Configure your payment gateway.

Step 9

Review your service catalog.

Step 10

Set your customer prices.

Step 11

Fund your reseller wallet.

Step 12

Create a test customer account.

Step 13

Place a test order.

Step 14

Verify payment and order processing.

Step 15

Publish your storefront.

Step 16

Start marketing your service.

37. Best Practices for Resellers

Start with a focused catalog

You don't need to publish every available service immediately.

Start with services relevant to your target customers.

Use clear pricing

Make your prices easy to understand.

Keep your wallet funded

Insufficient reseller balance can prevent orders from being processed.

Monitor your orders

Regularly check pending, failed and cancelled orders.

Test before advertising

Never launch a payment method or service publicly without testing it.

Keep your DNS records organized

Avoid unnecessary DNS records and conflicting configurations.

Protect your credentials

Never share passwords, API keys or secret payment credentials.

Provide clear customer support

Customers are more likely to trust a service when they know how to get help.

Keep your policies visible

Publish clear Terms, Privacy and Refund policies.

38. Frequently Asked Questions

Do I need technical knowledge to become a reseller?

No. Basic computer and website knowledge is helpful, but QwikGrow is designed to handle the underlying platform infrastructure for you.

Do I need my own domain?

Not necessarily. Depending on your plan, you can use your QwikGrow subdomain. A custom domain can be used when supported.

Can I use my own brand?

Yes. QwikGrow is designed for resellers to operate their own branded customer-facing business, subject to the features available on their plan.

Can I set my own prices?

Yes. Resellers can configure their customer-facing prices for supported services.

Who are my customers?

Your customers are the people who purchase services through your storefront. You manage the customer relationship and pricing.

Where do the services come from?

Services are fulfilled through the configured service/provider infrastructure available to your QwikGrow reseller account.

Do I need to manually process every order?

The platform is designed to automate order processing where the relevant service/provider integration supports automation.

Can I connect my own domain?

Yes, where custom domains are supported by your reseller plan.

How do I connect my domain?

Add your domain in QwikGrow and create the DNS record specified by QwikGrow. Follow the DNS instructions provided for your specific domain configuration.

How long does DNS take?

DNS changes can take some time to propagate. The exact time varies depending on DNS providers, caching and configuration.

Can I use Cloudflare?

Yes, Cloudflare can be used for DNS management. Follow the DNS and proxy configuration specified by QwikGrow.

Can I use an external website?

If your plan provides the required API access, you can integrate QwikGrow with an external application according to the available API documentation.

What happens if my wallet balance is insufficient?

Orders that require provider balance may not be processed successfully until sufficient funds are available.

Can I change my domain later?

Domain changes depend on the available reseller features and current platform configuration. Check your domain settings before making a change.

39. Quick Troubleshooting Guide

Problem First thing to check

Storefront not loading

Domain and DNS configuration

Custom domain not connecting

DNS record and QwikGrow domain assignment

SSL not active

DNS propagation and domain verification

Customer cannot pay

Payment gateway configuration

Order not processing

Reseller wallet balance and service status

Service unavailable

Service/provider status

Customer cannot access account

API integration failing

API URL, key and request parameters

Subdomain not working

Subdomain configuration and DNS

Old website still appears

Cached DNS/old DNS record

40. When Contacting QwikGrow Support

To receive faster assistance, provide useful information with your support request.

Include:

Your reseller account email
Your domain
Order ID, if applicable
Service ID, if applicable
Exact error message
Screenshot, if useful
What you were trying to do
What happened
What you expected to happen

Example

Instead of:

"My domain doesn't work."

Send:

"My custom domain panel.example.com is configured in my QwikGrow reseller dashboard, but it still shows the previous website. I created the required CNAME record approximately two hours ago. Please help me verify the domain configuration."

This gives support enough information to investigate the issue quickly.

41. Important Security Notice

Never send your password, private API key, payment gateway secret key or other confidential credentials in a public support request.

If support requires sensitive information, use only the secure method officially provided by QwikGrow.

QwikGrow support will never require you to publicly expose your private credentials.

42. Your Reseller Journey

Once everything is configured, your business can operate around this simple workflow:

Customer visits your storefront

↓

Customer creates an account

↓

Customer selects a service

↓

Customer pays / uses available balance

↓

Order is submitted

↓

QwikGrow processes the order

↓

Service provider fulfils the order

↓

Order status is updated

↓

Customer tracks the order

↓

You monitor your business from your reseller dashboard

43. Final Launch Reminder

Before sending your storefront to customers, open it yourself and go through the entire customer journey.

Ask yourself:

Can a new customer understand what I sell?

Can they register easily?

Can they see the services?

Can they understand the pricing?

Can they make a payment?

Can they place an order?

Can they see their order status?

Can they contact me if something goes wrong?

If the answer is yes, your reseller storefront is ready to launch.

Welcome to QwikGrow Reseller

Build your brand.

Set your prices.

Serve your customers.

Grow your business.

Contact

[email protected]